SDH Institute Lecturers
Kassey Kalleichelven holds 23 years of industry experience, specializing in managing people and customer service/relationship management. His corporate expertise and experience in service quality and marketing/sales, coupled with his excellent customer relations, had won him numerous Awards like the LTA’s Excellence Service Awards (EXSA)-Star winning it twice, in 2005 and 2008 respectively. He had also won the National Courtesy-Transport Gold Awards in 2001 and 2007.
After winning the National Mr. Manhunt 2000 title, he started Image Consultancy, conducting Personal Grooming and Projecting a Professional Image (PPI) training and workshops for the service industry specialing more for the Hospitality and Tourism sectors. He believes having a strong interest in customer relationship management and service excellence will give an organisation a leading edge in a competitive, global economy. Being a firm believer of a lifelong learning philosophy, he hopes to help students appreciate the essence of self-directed learning and the ability to acquire skills to resolve real life problems in the dynamic world we live in.
Kassey Kalleichelven also possesses a BSc (Honours) in Business Studies, with specialisation in Human Resource Management from Loughborough University, United Kingdom.