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Customer Service: Why It Matters

Customer Service: Why It Matters

Customer service skills are essential for almost any hospitality job, whether you work in a hotel or resort, restaurant or bar, on a cruise ship or for an airline. While many successful professionals in the industry are naturally gifted in this area, even those who...
Mr Murali Nair: My Hospitality Journey

Mr Murali Nair: My Hospitality Journey

 An education in Hospitality and Tourism opens up a wide array of career options. The industry spreads across so many different areas of expertise. If you are a person who is not really sure about what you want to do in your life, as are most people in the world, your...
What Is Event Management?

What Is Event Management?

The Cambridge dictionary defines the term event management as “the job of planning and managing large events such as conferences, trade shows, and parties”. Indeed, events and conferences are a huge part of the hospitality industry and they are continuing to grow...
Aviation and Its Role

Aviation and Its Role

Aviation is one of the most global industries, connecting people, cultures, and businesses across continents. Aviation provides the only rapid worldwide transportation network, making it essential for global business. It generates economic growth, facilitates...
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