“From negotiations to managing events and psychology,  SDH has taught me the various spectrums in service industries. I was given opportunities to explore my versatility and learn organisational skills which helped set higher goals for myself and the organisation. ...

Currently a Senior Customer Success Associate in a flexible workspace in the Philippines, Advanced Diploma in Hospitality and Tourism alumna (class of 2014) Jessa Manlapaz shares that our industry-relevant curriculum has prepared her for a future-proof career! “I am...

Students in the Diploma in Hotel Operations programme had a go at a role-play activity on guest arrival experience. The arrival experience provides guests with a first impression of the hotel. You never get a second chance at a first impression, so it is important to...