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In the hospitality industry, housekeeping management is an indispensable department in a hotel which is responsible for cleanliness, maintenance, and the aesthetic upkeep of rooms. Most importantly, housekeeping aims to keep the accommodation welcoming and cozy; emulating the comfort of a “Home away from Home” for guests to have a pleasant stay.

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In SDH, students in the Diploma in Hospitality Operations (DHO) program have their housekeeping practical training at allocated hotel rooms at Carlton City Hotel Singapore, a 4-star hotel, with king-sized beds and single beds.

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Facilitated by Mr Arun (Deputy DHO Program Head) and Mdm Irene (Adjunct Lecturer), students will learn about the types of upholstery, furnishings, fixtures, terminology, bed-making techniques, and standard procedures executions during practical training. Students are partnered with each other and tasked with bed-making duties as the lecturers provide guidance on the side.

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With hands-on knowledge and exposure in a real hotel, this training helps students to enhance their housekeeping skills and boost their agility when confronted with challenges when engaged in housekeeping duties.

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After their training, the DHO students will then undergo a practical assessment on professional bed making with the standard operating procedures taught by the lecturers during their training.    

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Hands-on learning in Carlton City Hotel Singapore provides students a great opportunity to grasp and apply real-world application for housekeeping. We hope the students acquired volumes of knowledge and had fun learning in a different environment.

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